Job Title: Network Manager II/Media Services
Department: Media and Computer Services
Date: May 2005
Update: February 2007
A. PURPOSE OF THE JOB:
Manages multiple H.323 videoconferencing sites for Texas A&M University-Corpus Christi. Develops, plans, and trains users in the proper use and care for videoconference, audio, and video equipment, multimedia facilities and smart classrooms.
Manages multiple Smart Classrooms on campus. Schedules meetings, classes, and special functions for videoconferencing/multimedia. Provides consulting, smart classroom design and video conferencing services for the university.
Major Duties: Provides training and multimedia support for faculty, staff, students, and administrators. Assists administrators in purchases regarding video conferencing and classroom support. Researches advancements in multimedia and videoconferencing techniques.
Manages IP video network for campus,
Manages and updates classroom computers,
Provide technical assistance in the planning and operational functions of smart classrooms,
Assists in special functions and for campus as related to university business providing technical assistance for all multimedia needs,
Scheduling of classes conducted through videoconferencing networks,
Scheduling of administrative meetings and special events using videoconferencing and special facilities,
Provides faculty with consultative services concerning a variety of technical, production and multimedia applications, techniques and equipment, and
h. Assists faculty in creating, developing, producing, and presenting instructional materials.
Occasional and subordinate duties: The incumbent is required to perform various operational duties such as:
Provide technical input related to the procurement of equipment and supplies,
Performs basic operator maintenance on audio/visual equipment,
Maintains technical awareness of technological advances for application the classroom,
Assists and troubleshoots computer related issues for Media Services department and university curriculum support, and
e. Assists in delivery of presentation setups to special events.
C. KNOWLEDGE AND SKILLS:
Education required: Three years experience in audiovisual, videoconferencing, and multimedia presentations, requires a Bachelorís degree from an accredited university with a major course of study in a related field, experience in switched and IP networks, and in a university environment is preferred.
Ability to operate audio/video equipment, video cameras, multimedia computers,
Supervise and train student workers,
Experience using multimedia equipment to aid instruction, meetings, and presentations,
Experience in troubleshooting and fixing visible problems with multimedia equipment,
Experience in a supervisory position in an audiovisual/multimedia university environment,
Knowledge of technical, multimedia, and production principles involved in audio, video, computer and computer-related equipment, systems and software,
Ability to thrive without close supervision,
Ability to exercise independent judgments and make quick judgments confidentiality to complete tasks,
Ability to effectively communicate and interact with faculty, administration, staff, and students in verbal and written form,
Extensive knowledge utilizing software, which includes, Microsoft PowerPoint
, Excel, Netscape, and Internet Explorer.
Keep computer systems and software up-to-date,
Advanced knowledge of Windows and Macintosh operating systems, and
m. Performs miscellaneous job-related duties as assigned.
D. FISCAL RESPONSIBILITY:
E. APPLICATION OF KNOWLEDGE AND SKILLS:
The most resourceful duties are the scheduling, maintaining, training and upgrading the videoconferencing sites on campus.
General duties include timely delivery and technical support of computer, presentation, and audiovisual equipment for the faculty and administration. This includes flexible working hours, working weekends sometimes, holidays, and overtime. Physical tasks include continuous walking, standing, bending and lifting up to 20 pounds with occasional reaching and using ladders. Environment demands are continuous normal office conditions and in/out door activity. Other working conditions are continuous independent work and as a team member with effective communication with campus community.
The incumbent directly supervises three student workers.
G. EXTENT OF PUBLIC CONTACT:
The incumbent is required to interact daily with the campus community, which includes students, faculty, and staff. Occasional contact outside the university includes vendors, factory representatives, and off-campus organizations.