Main.ProgrammerAnalystIIFinancialAssistanceOffice History

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'''Department:''' Academic Information Services
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'''Department:''' Academic Information Technology Services
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'''Job Title:''' Programmer/Analyst II, Financial Assistance Office

'''Department:''' Academic Information Services

'''Date:''' April 2006

'''Updated:''' February 2007


'''A. PURPOSE OF THE JOB:'''

Support the operations of the Student Information Systems (Banner and SIS) for the office of Financial Assistance and Enrollment Management at Texas A&M University Ė Corpus Christi.

'''B. DUTIES:'''

This is a programmer analyst position requiring a broad base of programming and
technical skills.

->'''1.''' Major Duty: Implement and Support the Student Information System (Banner) and

-->'''a.''' Convert data for Financial Aid, analyze the results, and fix the conversion issues,

-->'''b.''' Copy validation tables from one database instance to another,

-->'''c.''' Identify dependencies and constraints on validation table,

-->'''d.''' Write reports and Interfaces as needed, and

-->'''e.''' Other duties as required.

->'''2.''' Major Duty: Support the Student Information System, SIS Plus, and:

-->'''a.''' Coordinate and schedule the automation of job requests, processing and applying of federal and state funds to student accounts, updating of the database,

-->'''b.''' Monitor nightly production processing results,

-->'''c.''' Write programs to support user request,

-->'''d.''' Prepare reports for: the reporting to state and federal agencies; statistical analysis and surveys; audit trails of funds and reconciling of funds,

-->'''e.''' Maintain and assist in the use of outside software applications (U.S. Dept Education and Texas Guaranteed Student Loan Corporation) that interfaces to Banner. Troubleshoot and fix user problems,

-->'''f.''' Coordinate, test, and implement software enhancements, regulatory updates, SIS+ updates. Maintain TAMU-CC customized software changes to SIS+ programs,

-->'''g.''' Coordinate, setup and test all financial aid production programs for each new school term,

-->'''h.''' Identify and resolve software problems,

-->'''i.''' Troubleshoot and fix user problems,

-->'''j.''' Document programs and procedures,

-->'''k.''' Act as liaison between the Computer Services Dept and customer to make sure all PCís and related hardware are performing to maximum capability,

-->'''l.''' Train personnel as needed, and

-->'''m.''' Analyze other computing needs not handled by the SIS system and recommend and implement automated solutions.

'''C. KNOWLEDGE AND SKILLS:'''

->'''1.''' Education required; Bachelorís degree and two years work experience.

->'''2.''' Skills required:

-->'''a.''' System Analysis and Software Development,

-->'''b.''' Report writing & Interface development,

-->'''c.''' Oracle software suite,

-->'''d.''' SQL/PL-SQL, Java, PHP, C/C++/C#, HTML, Shell Scripting, ProC/ProCOBOL,

-->'''e.''' UNIX,

-->'''f.''' ERP Student Information Systems (Banner or equivalent), and

-->'''g.''' 3rd party SIS systems (Evisions, Degree Navigator, AppWorx, AdAstra, Touchnet).

'''D. FISCAL RESPONSIBILITY:'''

N/A

'''E. APPLICATION OF KNOWLEDGE AND SKILLS:'''

->'''1.''' Implements, converts, and customizes ERP software specific to higher education,

->'''2.''' Consults with clients to gather information about program needs, objectives, functions, features, and input and output requirements,

->'''3.''' Analyzes, defines, and documents requirements for administrative system software,

->'''4.''' Writes and maintains functional and technical specifications,

->'''5.''' Develops and maintains plans outlining steps and timetables for developing programs,

->'''6.''' Research and evaluate software and hardware to assist in programming or to use as program platforms,

->'''7.''' Customizes and codes screen layouts, graphical user interfaces, printed outputs, and interfaces with other systems,

->'''8.''' Converts designs and specifications into computer code, and compiles code into programs and corrects errors detected in compile process,

->'''9.''' Creates test transactions and runs tests to find errors and confirm programs meet specifications,

->'''10.''' Analyzes code to find causes of errors and revises programs. Consults with client to prototype, refine, test, and debug programs to meet needs,

->'''11.''' Writes and maintains documentation to describe program development, logic, coding, testing, changes, and corrections,

->'''12.''' Provides technical assistance by responding to inquiries from others regarding errors, problems, or questions about programs, and

->'''13.''' Train end users or technical support staff to use programs. Monitor performance of programs after implementation.

'''F. SUPERVISION:'''

N/A

'''G. EXTENT OF PUBLIC CONTACT:'''

Interact with members of the university community and other external individuals as needed to support the customer.

->'''1.''' Daily contact with customers within the Financial Assistance office,

->'''2.''' Contact with university academic offices in support of the student information system and 3rd Party supported systems as well as Banner project, and

->'''3.''' Contact with other university offices as required.