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Job Title: Systems Programmer II

Department: Administrative Computing Services

Date: April 2006

Updated: March 2007


Administer the Student Information System (SIS) servers.


This is a senior technical position requiring knowledge of all aspects of systems administration and automated data processing in a mission critical higher-education environment.

1. Major Duties: Responsible for day-to-day administration and operation of the main SIS server, the SIS Web server, the SIS Payment Gateway server, and the SIS Voice Response server. Administers the ADP operations. Responsible for day-to-day administration and operation of the new Banner servers (scheduled to replace the servers listed in "1" above), consisting of: Oracle database, Banner Application, Banner Self-Service (web), Banner Workflow, Luminis Portal, Luminis Calendar, Luminis Email, and Luminis EDI. The tasks related to the new servers are essentially identical to those for SIS, as follows:
a. Provides 24-hour on-call response to incidents,
b. Monitors system resources and performance,
c. Develops and documents procedures and automated processes,
d. Maintains and updates the operating systems, network, and related hardware, software, peripherals, and subsystems,
e. Installs and configures hardware and software,
f. Implements relevant university IT policies,
g. Specifies and recommends upgrades and acquisitions,
h. Provides technical support, assistance, and consulting,
i. Manages user accounts, and
j. Implements data backup/retention policies.
2. Occasional and subordinate duties:
a. Attends training and conferences, and
b. Interfaces to the community.


1. Education required;: a Bachelor's degree (Master's preferred) with a degree, extensive experience, or vocational training in computer science, IT, or MIS.
2. Skills required: Proficiency in the following technologies and abilities:
a. OpenVMS? operating system,
b. Linux operating system,
c. Scripting and programming languages,
d. Web,
e. Database systems,
f. UPS systems,
g. Networking,
h. University academic, financial, and administrative procedures,
i. Technical writing,
j. Security,
k. Automation and batch processing, and
l. Integration of peripherals (e.g., printers, tape drives).




The university’s SIS (SIS) user community consists of faculty, staff, and students. Each user is provided with access and resources in accordance with university policies. This requires knowledge of the available resources and policies, along with skill in the application of available mechanisms for implementing the policies and utilizing the resources.

The university’s data processing requirements comprise all aspects of the university's operations and mission. This requires that data be transmitted to and received from groups within the department; other departments; other educational institutions; vendors and partners; and state and federal agencies. To achieve the highest degrees of security, reliability, timeliness, and accuracy, these exchanges are automated to the greatest extent possible, using combinations of networking, scripting, and automated scheduling.

The SIS is a mission critical application. This requires that the servers and subsystems exhibit a high degree of availability, along with the ability to recover from inadvertent data loss. The backup procedures which are in place provide a crucial safety net to protect the information assets related to student records.


1. Supervision received: The incumbent receives supervision from the Administrative Computing Manager and other senior members of the department.
2. Supervision given: The incumbent provides informal supervision to the Computer Operators and student workers. The incumbent is governed by all rules, regulations, and laws relating to the operation of a state-funded department. Additionally, policies of the university and Media and Computing Services govern and are enforced by the incumbent.


1. Daily contact with staff.
2. Occasional contact with faculty, and senior administrative personnel (Directors, Supervisors, Managers).
3. Occasional contact outside the university with vendors, state agencies, and schools. Occasional contact outside the university with vendors, state agencies, and schools.