When creating technical documents, the most important things to consider are

  • Purpose
  • Audience

In other words, why are you producing the document? What should happen as a result of the intended audience reading, using, reacting to, sharing the document you produced? In order to produce a document that will meet the intended purposes, it is critical that the writer understand who will be reading the document. The writer needs a good understanding of the experiences and capabilities of the audience for the document, i.e., education level, experience with the subject, positive/negative attitude toward subject.