Talking Being open minded Eye contact Actually knowing what you're talking about - knowing the background - being informed Know your audience Empathy - not only listening, but understanding from their perspective Being engaged and asking questions Non-argumentative - find a way to be honest without being brutal Express own opinions without degrading others Don't just stare at one person Don't point Talk loudly Look like you're engaged and follow through with participation Stay awake - take notes, sit in the front, ask questions Don't tackle Vanessa